Frequently Asked Questions

Some Common Questions

Q: I haven’t used my fireplace in a while, do I need to have it cleaned or inspected?
A: Yes. An unused chimney or vent can be a warm place for squirrels, mice or birds to nest for the winter. They bring in sticks, pinecones, leaves and other debris to make their nest. It is a good idea to have your chimney or vent inspected and/or cleaned to keep it free from any fire causing materials.

Q: How often do I need my chimney cleaned?
A: NFPA (National Fire Protection Association) 211 recommends yearly inspection of your chimney or vent to ensure it is free from debris.

Q: I have a gas fireplace; does it need to be cleaned?
A: Yes, the same recommendation by NFPA 211 states an annual inspection or cleaning applies to any appliance with a chimney or vent. It is generally a good idea to have it looked at to confirm its integrity and condition.

Q: Why is it important to have a Certified Chimney Sweep service my home?
A: Without proper training or education, a non-certified chimney sweep may not be able to recognize important safety concerns that may keep your family safe. Your home and family are too important to trust just anyone. Make sure that your sweep has received professional training, that they have the equipment necessary for your job, and that they know how to use it properly.

Q: How do I know if a Chimney sweep is certified?
A: Log onto and enter your zip code in the left column to see who is certified in your area, and what they are certified for.

Q: Why do I need to have my dryer vent cleaned?
A: Dryer lint is extremely flammable. According to the Consumer Products Safety Commission, there are over 15,000 dryer vent fires per year. Lint build-up also means your dryers will often need 2 or more cycles to dry their loads. Your clothes dryer(s) have to work harder to dry properly. This requires more energy, thus incurring higher operating costs for you.

When choosing a chimney sweeping company beware of the following:

• Low-cost or free chimney cleaning offers.
• Warm and friendly callers who claim they represent “your chimney sweep company.”
• Companies who tell you they are running a special because they’re working in your neighborhood on specific days only.
• Scare tactics used to foot their way into your home such as warnings that your house will catch fire or your chimney could collapse and everyone inside could die from carbon monoxide poisoning!
• Service trucks or vans with no business signs and no markings with out of state tags.
• High pressured, “cash only” deposit demands made for unnecessary high-priced repairs, promising to return with material that day to fix your chimney!
• Telemarketers asking for a deposit over the phone using your credit card in order to book a chimney cleaning appointment.

Please don’t hesitate to contact us with questions or concerns. All of our service technicians are experienced professionals at what they do, and they have all experienced the devastating destruction of a home fire caused by a poorly maintained fireplace, chimney, or dryer vent.